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Online Courses - Security Skills
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Conflict Management
What is conflict management? What is conflict resolution? Our conflict training course relating to conflict and dispute will provide the solutions. The course covers the varying factors that could cause conflict in the workplace and responding to conflict.

online course - conflict management
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Conflict on the Telephone
Telephone calls are a part of most people’s everyday working life. It would therefore be expected that at some point you will come across a difficult, conflict-driven telephone call. The question is would you know how to handle it?

online course - conflict on Telephone
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Statement Taking
Did you know that taking a written statement after an incident is still the most effective way to record a person's version of events? This course will explain to you why it is so effective and exactly how to take a statement so that an account is accurately recorded.

online course - statement taking
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Stress Management
What is stress management at work? Upon completion of this course the participant will be aware of the causes and symptoms of stress and how to reduce stress at work. This course is recommended for supervisory and management staff for identifying a methodology for coping with stress at work.

online course - stress management
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Substance Abuse
This substance abuse training course has been developed to promote an understanding of alcohol and drug abuse and how it may impact the working environment.

online course - substance abouse
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Surveillance
This course will focus on surveillance being used for monitoring the actions of people of interest. The course will aim to show the fundamentals of covert surveillance, which is used to gather evidence towards some form of a ‘case’.

online course - surveillance
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